f8999 — A Safe and Responsible Platform

f8999 Responsible Gaming —
Your protection is our highest priority

Keep the fun within limits. f8999 helps you maintain responsible gaming with powerful tools like deposit limits, self-exclusion and time-out.

Why is responsible gaming important?

Online casino and betting can be an exciting form of entertainment, but it should always be enjoyed with awareness. f8999 believes that responsible gaming means more than just following the rules — it is a genuine expression of care for every one of our players.

Gambling addiction is a real issue that can have a serious impact on mental, financial and family life. At f8999 we give you the tools to stay in control, play within your limits and enjoy the entertainment. Following responsible gaming principles on our platform is mandatory.

Remember — gaming is for enjoyment, not for chasing losses. We are always here to support you in building a culture of responsible gaming at f8999.

Important reminders

  • This platform is for users aged 21 and above only.
  • Set a budget before you play and stick to it.
  • Do not chase losses by placing more bets.
  • Never place large bets on impulse.
  • Seek help when you need it — there is no shame in doing so.
21+

Age restriction is mandatory

24/7

Live chat support

৳500

Minimum deposit limit

100%

SSL encryption protection

Our protection tools

f8999 provides several effective tools to help you play responsibly. Using these, you can keep control of your own gaming in your own hands.

Set deposit limits

Set a maximum daily, weekly or monthly deposit limit. Once a limit is set it takes effect immediately. A request to increase the limit requires a waiting period of at least 7 days.

Set loss limits

Decide in advance how much you are willing to lose over a given period. Once that limit is reached, your account will automatically stop accepting bets.

Session time limit

Limit how long you play in one sitting. Once the set time has passed, f8999 will send you a break notification and give you the option to end the session automatically.

Temporary break (Time-Out)

Temporarily close your account for anywhere from 24 hours to 30 days. During this time no deposits, bets or participation in games will be possible. Your account will be reactivated automatically once the break ends.

Self-Exclusion

Request a long-term or permanent account closure. Options include 6 months, 1 year or permanent exclusion. This cannot be reversed while active.

Age verification (21+)

Age verification is mandatory when registering at f8999. Only individuals aged 21 or above may open an account and play on this platform.

Warning signs of a problem

If any of the following signs appear in your behaviour, they may be early indicators of gambling addiction. It is important to seek help in time.

  • You keep placing bets to try to recover money you have lost.
  • You are hiding your gambling from family or friends.
  • You are spending money on gambling by taking loans or breaking into savings.
  • You feel restless when you try to stop playing.
  • You are neglecting work, family or personal responsibilities.
  • You feel the need to place increasingly larger bets to get the same thrill.
  • You feel irritable or depressed when you lose.

Tips for safe gaming

Follow these tips to build responsible gaming habits.

  • Set a specific budget before you play and stick to it.
  • Play for entertainment, not as a source of income.
  • Take regular breaks and make time for other activities.
  • Avoid playing when drinking alcohol or under stress.
  • If you lose, accept it as the cost of entertainment.
  • Keep a record of your playing time and spending.
  • Be honest with your family and friends.

f8999's commitments

We are committed to building a culture of responsible gaming not just in words but in action. To ensure the protection of every player at f8999, we regularly follow the steps below.

Strict age verification

Age is verified at the time of account registration and at any point thereafter. No one under the age of 21 may play at f8999.

Monitoring unusual behaviour

Our system automatically detects potential patterns of gambling addiction and, where necessary, our team offers assistance to the player.

Instant account lock

An account is closed instantly at any time upon a player's request. No delay and no questions asked.

Trained support team

Our 24/7 support team is trained in responsible gaming. They are always ready to help with empathy.

Data privacy

Your personal information and transaction history are fully encrypted and secure. We never share them with third parties.

Responsible advertising

f8999's advertising is never directed at minors. We always lead with a responsible gaming message.

How to activate the protection tools?

Using the responsible gaming tools at f8999 is very straightforward. Follow the steps below or contact our live chat support directly.

1. Log in to your account

Log in to your account at f8999 and go to the "Account Settings" or "Responsible Gaming" section.

2. Choose your preferred tool

Select whichever you need — deposit limit, session limit, time-out or self-exclusion.

3. Set your limit

Enter your preferred amount or duration and confirm. The change will take effect immediately.

4. Contact us if you need help

For any issue, speak to us on 24/7 live chat. Help is available in your language at a time that suits you.

Need help?

Our Bangla-speaking support team is by your side seven days a week, twenty-four hours a day.

[email protected]

24/7 Live Chat — in Bangla

If you feel that gambling is causing problems in your life, please reach out to us today. We will help you without judgment and with empathy.

Protection of minors

f8999 strictly prohibits account registration and playing by anyone under the age of 21. This policy is strictly enforced.

If you are a parent or guardian and believe your child is developing an interest in online gambling, please contact us. We will take the necessary steps immediately.

Advice for families

  • Use parental control software on your devices.
  • Keep passwords and payment information out of children's reach.
  • Have an open conversation with your children about the risks of online gambling.
  • If you have any suspicion, let us know immediately.

Age verification process

  • Date of birth verified at registration.
  • Identity document verified before first withdrawal.
  • Re-verification in any case of suspicion.
  • Immediate account closure if a minor is identified.
  • Return of associated funds and reporting.

Frequently Asked Questions

Yes, a request to lower your deposit limit takes effect immediately. However, increasing a limit requires a minimum waiting period of 7 days — this helps prevent overspending in moments of impulse.

No. While self-exclusion is active, there is no option to open an account, make a deposit, or play. Your account can only be reactivated after the set period has ended.

Contact f8999 via support email ([email protected]) or live chat. We can review that person's account and take the necessary steps. You should also encourage them to activate self-exclusion directly from their account settings.

A Time-Out is a temporary break lasting from 24 hours to 30 days, which ends automatically after the set period. Self-exclusion is a long-term or permanent account closure — it cannot be reversed while active.

The minimum deposit at f8999 is ৳500 (across all payment methods) and the minimum withdrawal is ৳1,000. Withdrawals are generally processed within 30 minutes to 3 hours.

Yes, all of f8999's responsible gaming tools — deposit limits, session limits, time-out and self-exclusion — are completely free and available to use at any time.

Play with enjoyment, play with responsibility

Play in a safe environment at f8999. See the links below to learn more about our games, bonuses and support.

View Casino Cricket Betting Play Slots View FAQ Go to Homepage